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Buying over the internet can be risky.
There are some shady characters out there. So, to help you sort out who is going to deliver on their promises. I've listed a few of the letters we receive from some of our clients. Read them, and decide for yourself if we will look after you.

Good Shopping
David John
Manager
Handles Accessories
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Hi David,

I would like to take this opportunity to thankyou for the work you have done for ICON.

As you would know, handles are the first thing people see about a company. I appreciate that you kept you word and did not push even the smallest of issues aside. It meant a lot to ICON and did not go unnoticed.

ICON will defiantly refer you to other companies in the future.

All the best and good luck for you company´┐Żs growth.

Regards,

Simone Vidaic
Receptionist / Administration Assistant
ICON International Communications
Sydney
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Hi David,
Just got the handles in the post. Thank you very much, they are great. Even our builder was impressed.
There were no instructions on fitting the handles. I assume the locksmith will know how to fit them!
FYI - Door handles like those you make are very expensive here in NZ, I guess cause we are a small market. Upwards from about $1200 NZ for a pair - that's about the cheapest we could find here, both on the internet and retail. We were outraged at the prices - hence my husband doing an internet search and finding your company.
I now know where to direct anyone I know who is looking for handles. I'm not sure how much business you get from NZ but it's a shame more people don't know about you guys here. I'm certain you would give some handle makers here a real fright!
Regards
Grace Smith
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When I found this site I was very interested in the selection and I thought the handles where priced just right. Then I noticed the location was overseas and I was a little bit skeptical. I read some more and made my order, feeling very comfortable about it, except I thought it would take a long time to arrive. I received the handles in about 1 1/2 weeks and I could not be any happier. They are gorgeous and I am now a loyal customer.

Thanks!

Claudio M. (California.)
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Just a quick note to say thank you so much to David for helping in choosing our new front door handle.

The prices were so, so reasonable compared to the prices we were being quoted elsewhere. When ordering on the Internet you are always a little sceptical about dealing with payments over the net but David reassured us everything would be fine and yes we would receive the product we were actually paying for.

Well, when the package arrived (within the exact time frame given to us) we were delighted.

It was everything we wanted and more.

A very special thank you to David. What a wonderful sales person (one of the best we have come across). A job well done from two very very happy customers. I will definitely be referring your business on to all my family and friends.

We will send you a photo of our front door handle once it has been installed (which will hopefully be over the weekend or soon thereafter).

Thank you again

Spiro & Mirella Dimitriou

Australia
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Handles Accessories was great to work with. Their products are first rate. I was hesitant to order over the Internet from an overseas company, but everything worked out perfectly. Requests were granted in a timely fashion. The Helio door handles I ordered for my art gallery door (see image below) arrived when promised. I would definatly order from Handles Accessories again.

David L
Executive Director
Fitch Gallery
Des Moines, Iowa
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"I had to look high and low for commercial door handles, pulls, hardware etc. Page after page listed the larger manufacturers with standard residential pulls. I believe I eventually tried door accessories, in which your site came up. I'm so glad I discovered you! Also, even with express air shipping your pulls are affordable."

Thanks again
Michelle(USA)
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I looked everywhere for the perfect handle for my new wine cellar. I wanted something unique and of good quality. I found it at Handle Accessories. It's a beautiful black iron vine-shaped handle with a bit of contemporary flair. Everyone loves it! Ordering my handle over the internet was effortless. My e-mails were answered promptly answering all my questions. I would do it all over again!

Luann Dunphy
Excelsior
Minnesota
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"I love to shop but have been weary of doing so on the internet. Handles Accessories Website has changed my mind. I purchased 2 iron gate pulls for a gate that is being custom built(and still not complete!), and was unsure of size,color,etc... The handles arrived and I thought I ordered the larger ones and was slightly disappointed. I e-mailed David at Handles Accessories and he immediately offered a few solutions, even offering all my money back!



Caryn(USA)
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Great Web site, easy to navigate, terrific products, EXCELLENT customer service. Would not hesitate to use again, as well as recommend to others.
-Denise
EMI Music Publishing, U.S.
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We got the handles yesterday and they look great!!
They were installed today on the doors and look AWESOME.

Allison M
Saki Room,
Delray Beach, FL